Shipping
We offer free shipping within the US on all products up to 150lbs. All orders are prepared and processed within 2-3 business days.
We currently do not ship to P.O. boxes OR outside of the U.S.
Product Availability: Due to the COVID-19 pandemic, several products are on backorder or delayed. You can still order these products. We will ship them as soon as they become available (see product availability date in the description).
Returns
Please reach out to us if you have an issue. We are happy to work with you in order to solve the problem. Our customer service team typically responds within 3 hours.
We require a 15% restock fee for returns and the customer is responsible for shipping costs associated with the return.
For support regarding your order use the chat bubble in the bottom right of your screen to submit a message.
For technical support about specific products send a message to frpp@ford.com.